Account deletion

1. Deleting your account from the app

Open LFG, go to Settings and choose account deletion. The app first shows you the state of any subscription, then asks for a final confirmation.

Deletion is permanent: the account cannot be restored afterwards, and the same content cannot be recovered by creating a new account.

2. Subscriptions and purchases

Deleting the account is not a cancellation of a store subscription and is not a refund. If a renewal is still scheduled, the app tells you before you confirm and shows you where to manage it.

3. What is deleted

• your profile: nickname, bio, avatar, games, platforms, preferences and settings;
• your matches, chat requests and your side of the conversations;
• your swipes, your Board posts and comments, and your reviews;
• your push registrations and in-app state tied to the account.

4. What may be kept

A limited set of data may survive deletion where the law allows or requires it, as described in the Privacy Policy:

• billing and tax records, and consent receipts kept as proof, in minimised form;
• moderation records, including reports about your account, in pseudonymised form;
• where a permanent suspension was applied, the minimum pseudonymised record used to prevent its circumvention;
• backups, until they rotate out on their normal schedule.

5. If your account is temporarily suspended

While a temporary suspension is active, the automatic in-app deletion may be unavailable until the suspension ends; the app shows you the end date.

This does not prevent you from submitting a deletion request: you can always write to us using the channel below.

6. Submitting a deletion request

Write to lookingforgroup.community@gmail.com from the email address associated with your account, and include:

• the email address associated with the account;
• your nickname, if you remember it;
• an explicit request to delete the account.

7. What we will never ask you

We will never ask for your password, one-time codes, or payment card details. An identity document is not an automatic requirement.

We may need to verify, in a proportionate way, that the request comes from the account holder before acting on it.

8. Data protection requests

A request concerning your data protection rights is assessed on its own merits under the applicable law, separately from whether a suspension is in place on the account.

9. Timing

We handle deletion requests within a reasonable time. We cannot promise that every copy disappears instantly: some categories listed above are retained, and backups are removed as they rotate.

10. Related pages

For the full description of the data we process and of your rights, see the Privacy Policy. For how suspensions work and how to contest one, see Suspensions and Appeals.